Shipping and Returns

Refund policy

We offer replacements and refunds on products damaged in shipping or that have manufacturing defects. Since everything we do is a custom creation specifically for you, we are unable to offer refunds on our products. If there is a manufacturing defect with any of our products, or the product was damaged in shipping, we will gladly replace the product or offer you a refund. Please contact us first: trip@mapisart.com

Please send all returns to:

Mapisart.com
1 Stone Street
Newport, RI 02840

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at trip@mapisart.com.

Shipping

To return your product, you should mail your product to:

Mapisart.com
1 Stone Street
Newport, RI 02840

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.